For operators, every transaction counts – and for years, Primero Games’ PrimePay has been the trusted choice for fast, secure, and reliable ticket redemption. Primero’s recent launch of the new PrimePay Pro elevates that legacy with new features and enhancements designed to give operators more control, insight, and security than ever before. “PrimePay has earned its reputation as the most trusted ticket redemption terminal in the industry,” says Barry Rutherford, CEO of Primero Games. “With our PrimePay Pro upgrade, we’ve taken everything operators love – speed, reliability, ease of use – and built on it with advanced features that address the real challenges they face every day.” The enhanced operator interface and smart menu system streamline navigation and make day-to-day management smoother than ever. With remote, web-based access, operators can monitor performance, manage settings, and respond to location needs from anywhere, keeping operations agile and efficient. But PrimePay Pro isn’t just about convenience – it’s about empowering smarter decision-making. Real-time analytics and advanced reporting tools let operators track redemptions, audit collection periods and cash reconciliations, and monitor performance trends across multiple locations. Whether you’re optimizing cash flow or maximizing profitability, PrimePay Pro puts the right information in your hands when you need it. Security is far more than a feature, it’s the foundation of PrimePay Pro. The advanced system captures facial images during login and vault access, incorporates advanced fraud prevention algorithms and enforces multi-factor logins via 12-digit PINs or QR codes. Every action – from vault openings to ticket redemptions – is tracked, linked to a user ID, and stored in secure audit trails accessible online, via email, on paper, or right from the kiosk. “With PrimePay Pro, every payout is transparent and auditable,” Rutherford emphasized. “We’ve built features that operators rely on to safeguard the redemption process.” PrimePay Pro also integrates seamlessly with national pull-tab suppliers, enabling operators to securely import encrypted deals, and generate detailed liability and risk exposure reports. “For operators in pull-tab markets, it’s a game-changer, streamlining workflows while enhancing the player experience,” noted Rutherford. “Our customers told us what they need to run their operations more effectively and we listened,” Rutherford added. “The result is a platform that doesn’t just keep pace with the industry—it sets the pace.” As the amusement gaming landscape becomes increasingly competitive, tools like PrimePay Pro aren’t just nice to have—they’re essential for operators who want to protect revenue, streamline operations, and deliver a better player experience. With its powerful combination of security, real-time insights, expanded capability, and ease of use, PrimePay Pro is more than just a redemption solution – it’s the future of floor management.