• Primero Games

Primero Games Compliance Update

Dear customers:

The Georgia Lottery, in its quarterly newsletter, recently reminded the COAM industry that a person that holds a valid Class B license cannot conduct COAM license activity on behalf of another Class B license holder. With that directive in mind, please review your accounts with us to ensure that all Primero software licensed by you is registered to the correct legal entity. Please note that, effective as of May 10, 2017, all software transfers on Primero’s system between customers will incur a transfer fee of $495[1] per copy of software. The buyer and seller must sign Primero’s Transfer Acknowledgement Form before any software transfer requests will be processed.

Also, starting June 15, 2017, Primero will charge an annual service fee[2] for all software renewals. The fees are $25 for online renewals and $45 for tech-assisted phone renewals. We encourage you to use Primero’s online tool at www.coupons-expert.com for software renewals. If you need assistance with our online tool, please contact our office. Also, in the near future, we intend to offer a tutorial on how to use our online tool and the benefits it can bring to your business.

Thank you for being a loyal customer. We appreciate your business. If you have any questions, please contact us.



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